Pipekit

MODULAR VOICE INFRASTRUCTURE

The voice engine for AI agents.

Build and deploy real-time, multilingual voice agents on your infrastructure.

~300 ms core pipeline latency Multilingual Modular Self-hostable
VOICE SESSION / 001STREAMING
VOICEPIPEKITACTION
CORE PIPELINE~300ms

HOW PIPEKIT WORKS

One pipeline. Every layer replaceable.

Choose the right speech, reasoning, and telephony components for each market—without rebuilding the agent around one provider.

PIPEKIT / LIVE PIPELINE Modular by design
03LLM + Tools

Route intent, call business APIs, preserve workflow state, and decide the next action in the conversation.

Select each component for
  • Latency
  • Language
  • Cost
  • Privacy
  • Infrastructure

PRODUCTION CAPABILITIES

Built for the whole call, not just the reply.

Pipekit coordinates realtime media, model intelligence, business logic, and operational handoff as one deployable system.

01

Conversation

Keep calls responsive, natural, and controllable from first word to handoff.

  • Real-time voice-to-voice conversations
  • ~300 ms core processing latency
  • Streaming STT and TTS
  • Interruptions and barge-in
02

Intelligence

Turn an open-ended conversation into a reliable business workflow.

  • LLM tool and API calling
  • Structured information extraction
  • Multi-step conversation workflows
  • Human escalation and call transfer
03

Operations

Connect the voice layer to the systems where customer work actually happens.

  • Telephony integration
  • CRM and backend integrations
  • Call transcripts and structured outcomes
  • Self-hosted or customer VPC deployment

MULTILINGUAL BY ARCHITECTURE

Match the voice stack to the market.

Speech quality is geography-specific. Pipekit lets teams select STT and TTS components for the languages, accents, environments, and infrastructure they actually serve.

It is not tied to a universal speech provider. It is designed to integrate the best available model or provider for each deployment.

PIPEKITSpeech layer
English
Indian languages
African languages

VOICE AI FOR E-COMMERCE

A voice agent that can finish the job.

Pipekit connects conversations to commerce systems, so the agent can retrieve, decide, and take action during the call—not merely answer like a chatbot.

Customer
Pipekit
Commerce APIs
Orders CRM Logistics Payments Support
WORKFLOWS / 11
  • 01Where is my order?
  • 02Returns and refunds
  • 03Order cancellations
  • 04Delivery issues
  • 05Address changes
  • 06COD confirmation
  • 07Product questions
  • 08Failed-delivery follow-ups
  • 09Warranty and support
  • 10Outbound customer calls
  • 11Human escalation
Customer / live call
“My order was supposed to arrive yesterday. Where is it?”
  1. 01Identify customer
  2. 02Fetch order
  3. 03Check logistics
  4. 04Explain status
  5. 05Offer action
  6. 06Update system

BUILT FROM REAL-WORLD PHONE WORKFLOWS

Healthcare was the proving ground.

Pipekit was originally developed for workflows where AI agents communicated between clinics and insurance providers—complex conversations with real systems, multiple steps, and operational consequences. That origin shaped an engine built beyond the voice-demo stage.

DEPLOY ON YOUR INFRASTRUCTURE

Your environment. Your providers. Your control plane.

Deploy Pipekit inside the boundary that fits your organization. Connect internal systems and change model providers as your latency, language, privacy, and cost needs evolve.

Cloud VPC Private infrastructure
Data control
Configurable model providers
Replaceable STT, TTS, and LLM
Internal API integration
Enterprise security architecture
No single-vendor dependency

BUILD WITH PIPEKIT

Build your voice AI stack with Pipekit.

Deploy multilingual, real-time voice agents connected directly to your business systems.