Privacy Policy

Last updated: October 4, 2026

This Privacy Policy applies to the Ramen AI mobile application. For privacy questions, contact us at saurav@xagi.in.

1. Information We Collect

Depending on how you use Ramen AI, we may collect the following categories of information:

• Account information: in version 1.3.1 and later, your email address, account ID, a salted password hash (we do not store your password in plain text), session records, and login metadata. Older versions used Firebase user IDs, Google Sign-In identifiers, and related login metadata (see Section 3).
• Profile information: display name, profile avatar, and other profile details you choose to provide.
• User content and social activity: comments, likes, and other interactions you create in the app.
• Usage and watch data: watch history, progress data, saved or interacted-with content, feature usage, timestamps, and similar app activity.
• Subscription and purchase information: subscription status, product identifiers, renewal status, entitlement status, and transaction metadata handled through RevenueCat, the Apple App Store, and Google Play Billing.
• Technical data: device and app information necessary to operate the service, prevent abuse, diagnose issues, and secure accounts. The app declares the Android Internet permission to connect to our backend and third-party services.

2. How We Collect Information

We collect information when you create an account, sign in, use app features, interact with content, comment, like content, maintain watch progress, subscribe, contact support, or otherwise use the app.

3. Services We Use

Version 1.3.1 and later: Ramen AI uses Cloudflare Workers with a SQLite-backed Durable Object to provide email/password accounts and to store account IDs, salted password hashes, sessions, profile data, comments, likes, and watch progress.

Older versions (legacy): versions before 1.3.1 used Firebase Authentication (email/password and Google Sign-In) and Cloud Firestore. Accounts, passwords, users, and progress from older versions were not automatically migrated to the new service, so you will need to create a new account in version 1.3.1. Legacy Firebase records were not deleted by this migration; you can ask support to delete them (see Section 7).

• RevenueCat, Apple App Store, and Google Play: used to manage paid subscriptions, entitlements, renewal state, and purchase validation.

4. How We Use Information

• To create, authenticate, and secure your account.
• To show your profile display name/avatar where app features require it.
• To provide likes, comments, watch progress, and personalized app experiences.
• To process, validate, and maintain subscription access and entitlements.
• To provide support, troubleshoot problems, and respond to requests.
• To protect the app, users, and services from abuse, fraud, security incidents, or policy violations.
• To comply with legal, tax, accounting, platform, and regulatory obligations.

5. How We Share Information

We do not sell your personal information. We share information only as needed to operate the app:

• With Cloudflare for backend hosting, authentication, and data storage (version 1.3.1 and later).
• With Firebase/Google services, where legacy data from older versions is still stored.
• With RevenueCat, the Apple App Store, and Google Play to manage subscriptions, purchases, and entitlements.
• With service providers that help us operate, secure, or support the app.
• If required by law, legal process, platform policy, fraud prevention, security, or protection of rights.
• With other users where you choose to make information visible, such as profile display information, likes, or comments.

6. Data Retention

We retain account and app data for as long as your account is active or as needed to provide Ramen AI. We may retain limited records after account deletion when necessary for legal, tax, accounting, security, fraud-prevention, dispute-resolution, or platform compliance purposes. Subscription purchase records may also be retained by the Apple App Store, Google Play, and RevenueCat according to their own policies.

7. Account Deletion and Data Deletion

In version 1.3.1 and later: go to Profile > Account Settings > Delete account and confirm with your password. This deletes your profile, comments, likes, and watch progress, and signs out all of your sessions.

You may also request account deletion outside the app at our Account Deletion page, including deletion of legacy Firebase records from older versions. When we process a deletion request, we delete or anonymize account information, profile information, comments, likes, and watch/progress data associated with the account, except for limited records we must retain for legal, security, fraud-prevention, billing, tax, accounting, or dispute-resolution purposes.

8. Subscriptions

Ramen AI may offer subscriptions through the Apple App Store and Google Play, managed through RevenueCat. Subscription pricing, trial availability, billing period, renewal terms, and cancellation options are shown before purchase in the app and/or the relevant store. See our Subscription Cancellation Help page for cancellation instructions.

9. Children

Ramen AI is not intended for children under the age required by applicable law to use online services without parental consent. If you believe a child has provided personal information to us, contact us and we will review the request.

10. Security

We use reasonable technical and organizational safeguards to protect user data. However, no internet-connected service can guarantee absolute security.

11. Your Choices

• You can manage your subscription through the Apple App Store or Google Play.
• You can delete your account in the app (version 1.3.1 and later) or request deletion through our public deletion page.
• You can contact us for privacy questions or support.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date when changes are made.

13. Contact

Privacy contact: saurav@xagi.in